At Cleo Rivers, we believe getting dressed should feel effortless. We curate polished jackets, outerwear, and versatile women’s fashion designed for everyday city life: pieces that help you feel confident, comfortable, and put together.
Our Mission
To make it easy for women to find stylish, dependable outerwear at fair prices, with clear product information and friendly support from checkout to delivery.
Our Vision
To become a trusted online destination for women who want polished, versatile pieces that work for real life, season after season.
What We Stand For
- Thoughtful selection: every piece is chosen for its style, versatility, and everyday wear.
- Clear information: honest product details, delivery times, and policies, so you know what to expect before you order.
- Real support: our team is available Monday to Friday and aims to reply within 24 hours.
Who We Are
Cleo Rivers is an online fashion store operated by JT Brands LLC, a U.S.-based company serving customers throughout the United States. Orders are packed and shipped by our fulfillment partner in China. You can read more in our Shipping Policy.
Have a question? Visit our Contact page or read our FAQ.
Contact Information
Store name: Cleo Rivers
Company name: JT Brands LLC
Company registration number: 606 297 748
Company address: 1915 Rocklund Dr, Wenatchee, WA 98801, United States
Fulfillment warehouse: No. 2 Freight Elevator, West Side of 3rd Floor (Upstairs), Yuantong Express, No. 409, Suxi, Yiwu Town, Zhejiang 310000, China
Contact: Contact page
Email: support@cleorivers.com
Phone: +1 509 940 1545
Customer Service Hours:
Monday–Friday: 9:00 AM–5:00 PM Pacific Time
Saturday–Sunday: Closed
We aim to respond to customer-service inquiries within 24 hours.